At A Good Stay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Newsletter subscription: Name (optional) and email address.

• Booking information (direct bookings): Name, email, phone number, payment details (processed securely by Stripe), and booking preferences (dates, room type, requests).

• Technical data: IP address, browser type, device information, cookies, and analytics data.

• External hotel booking links: If you are redirected to a hotel’s own booking engine or website, their privacy policy will apply.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your hotel booking.

• To communicate booking confirmations, changes, or cancellations.

• To send you our newsletter if you subscribed.

• To improve our website and services through analytics.

• To comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information in the following cases:

• With hotels: To process and confirm your booking.

• With payment providers (Stripe): To securely process payments.

• With service providers: For hosting, analytics, and email delivery (e.g. newsletter software).

• With hotels’ own booking systems: If you are redirected, your data is handled by them under their policies.

4. Payments

Payments for direct bookings are processed securely via Stripe Connect. A Good Stay does not store your full payment details.

5. Cookies & Analytics

We use cookies and analytics tools (e.g. Google Analytics) to understand how visitors use our website and improve the user experience. You can control cookies through your browser settings.

6. Data Retention

We keep your data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion of your data.

• Withdraw consent for marketing communications.

• File a complaint with a data protection authority if you believe your rights are being violated.

To exercise these rights, contact us at hello@agoodstay.co

8. Security

We take appropriate measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
hello@agoodstay.com